Billing Terms and Conditions
Contoue Payment Policy
1. Accepted Payment Methods
At Contoue, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express
- Apple Pay
- Shop Pay
- Google Pay
All payments are processed in Australian Dollars (AUD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Contoue are in Australian Dollars (AUD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Contoue uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorised chargebacks will be disputed. If you experience any issues, please contact us first via our Contact page.
6. Fraud Prevention
- Contoue reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Information
Contoue is owned and operated by ATN ECOM, based in the Netherlands.
Shopname: Contoue
Business Name: ATN ECOM
Warehouse & returns address: Unit 14, 429 The Boulevarde, Kirrawee NSW 2232, Australia
Chamber of Commerce: 88283488
VAT: NL004576497B31
Email: info@contoue.com
Contact form: Contact Page
Customer Service:
Monday to Friday:
9:00 AM to 5:00 PM AEST