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Billing Terms and Conditions

Contoue Payment Policy


1. Accepted Payment Methods

At Contoue, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Apple Pay
  • Shop Pay
  • Google Pay

All payments are processed in Australian Dollars (AUD).


2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Contoue are in Australian Dollars (AUD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Contoue uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorised chargebacks will be disputed. If you experience any issues, please contact us first via our Contact page.

6. Fraud Prevention

  • Contoue reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Information

Contoue is owned and operated by ATN ECOM, based in the Netherlands.

Shopname: Contoue

Business Name: ATN ECOM

Warehouse & returns address: Unit 14, 429 The Boulevarde, Kirrawee NSW 2232, Australia

Chamber of Commerce: 88283488
VAT: NL004576497B31

Email: info@contoue.com

Contact form: Contact Page

Customer Service:
Monday to Friday:
9:00 AM to 5:00 PM AEST