TERMS OF SERVICE
OVERVIEW
Welcome to Contoue! The terms "we", "us" and "our" refer to Contoue. Contoue operates this store and website in order to provide you, the customer, with a curated shopping experience (the "Services"). Contoue is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately represent our products. Colours or appearance may differ from your screen due to device settings. Product descriptions are subject to change without notice.
SECTION 3 – ORDERS
Placing an order is an offer to purchase; Contoue may accept or decline any order at its discretion. Purchases are subject to return or exchange solely in accordance with our Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice and will be as shown at checkout. Unless stated otherwise, posted prices do not include taxes (including GST where applicable), shipping, or handling.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays caused by carriers, customs, or events outside our control. Once products are handed to the carrier, ownership and risk of loss pass to you, subject to your rights under the Australian Consumer Law.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, and design, are owned by Contoue, its affiliates, or licensors, and are protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only.
SECTION 7 – OPTIONAL TOOLS
Third-party tools accessed through the Services are provided "as is" without warranties of any kind.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked from the Services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Contoue is powered by Shopify. Any sales you make in our store are made directly with Contoue. Shopify is not responsible for any aspect of sales between you and Contoue.
SECTION 10 – PRIVACY POLICY
All personal information collected is subject to our Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback you submit grants us a perpetual, worldwide, royalty-free licence to use it for any purpose, including commercial use.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions, and to change information or cancel orders at any time.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes, and must not violate applicable Australian law, infringe intellectual property rights, transmit false information, or interfere with the security of the Services.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time at our discretion.
SECTION 15 – DISCLAIMER OF WARRANTIES
Except as expressly stated, the Services and products are provided "as is" and "as available," without warranties of any kind, except for any consumer guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this section limits your non-excludable rights under the ACL.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law — and subject always to any consumer guarantees under the Australian Consumer Law that cannot be excluded, restricted, or modified — Contoue and its affiliates will not be liable for indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Contoue and Shopify from claims arising from your breach of these Terms, violation of law, or use of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in full effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Contoue regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms without notice to you.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Australia, and you consent to the jurisdiction of the Australian courts.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes to our website. Continued use of the Services after changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Contoue is owned and operated by ATN ECOM, based in the Netherlands.
Shopname: Contoue
Business Name: ATN ECOM
Warehouse & returns address: Unit 14, 429 The Boulevarde, Kirrawee NSW 2232, Australia
Chamber of Commerce: 88283488
VAT: NL004576497B31
Email: info@contoue.com
Contact form: Contact Page
Customer Service:
Monday to Friday:
9:00 AM to 5:00 PM AEST